Our physical stores are currently closed for drop-ins.
Our physical stores are currently closed for drop-ins.
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By-Appointment Shopping Guidelines

Due to the "new normal" way of things we are following the below guidelines for any by-appointment shopping experiences with us. Please note, we are doing scheduled by-appointment shopping only. We are not doing drop-ins or same-day appointments for now. Please contact us to book an appointment.

Once you arrive for your appointment please call the store at 604-688-3766 so we can let you in.

We do have a few things for customers to note before coming into the shops as things have changed as we adjust to this new normal and safety guidelines:

  • We book appointments with approximately 1 hour of shopping. If you may require more please let us know.
  • If you are feeling unwell at all, please contact us to re-book your appointment. We will also be asking anyone who is visibly unwell in the store to leave and re-book their appointments.
  • We will be asking all customers to sanitize their hands upon entering the shops.
  • We strongly encourage the use of a face mask while in our store.
  • We ask that you only visit in a group of up to 3 at the maximum. We are maintaining a maximum of 5 people including staff inside the shop at all times.
  • Due to the close contact for fittings of some items and the layout of our store, our staff will be wearing masks when helping you and we ask customers to wear one as well.
  • All staff who are feeling unwell are required to stay home to maintain a safe shopping environment.
  • We are doing frequent cleaning of high touch points throughout the day and sanitizing of the counter and pin pad after each transaction.
  • All items that are tried on and not purchased will be sanitized and left to sit for 24 hours before being put back out on the racks. 

Please let us know if you have any questions or concerns. We look forward to seeing you!