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Terms and Conditions

Store Policies 

All Sales are final. No returns, refunds or exchanges are provided. Deadly Couture Inc. is not responsible for any additional charges incurred during shipping,  such as duties and taxes. 
Payment 
We use PayPal on our website which handles all of our Visa, Mastercard and other payment methods with excellent security. We will not take credit card payments over the phone. 
Online Orders
Sometimes items listed may be out of stock. If an item that is ordered is sold out we will contact the customer first to provide the option of changing their selection or cancelling the order. If an item is expected to be restocked in our inventory in a weeks time we will delay the shipment of your order to try to ship your order complete. We will refund the specific cost of items if we can not fulfil them in our order. We will contact the customer either by phone or email. If we do not get an answer regarding the matter then the order will be cancelled within 2 weeks of the order being placed. Always check your email after you receive an order confirmation to see if you get an out of stock notice about your order. We always try to ship your orders as soon as we can but be aware some items take special care and require more time to pack. If you need your order in a hurry call or email us regarding your deadline, otherwise there is an express shipping option.
Shipping
We are located in Canada and ship Internationally. We ship using Canada Post for Domestic orders, UPS for U.S. orders and CanadaPost or UPS for other International orders. Once an order is shipped, you will receive a tracking number.
Once a package has been sent it is no longer our responsibility if the buyer was not home to receive the package and it is the buyer's responsibility to make sure that they retrieve their package from their local Canada Post depot. If a package is sent back to our shop it is the buyers responsibility to pay the shipping again to resend.
If you are located in Vancouver, you can choose to do curbside pick up at our warehouse. If you select this option at checkout, you will receive an email or phone call when the order is pulled and ready for pick up.
Privacy Statement
For each visitor to our Web page, our Web server automatically recognizes no information regarding the domain or e-mail address. We collect the e-mail address of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, user specific information on what pages consumers access or visit and information volunteered by the consumer, such as survey information and/or site registrations.
The information we collect is used for internal review and is then discarded, used to improve the content of our Web page, used to customize the content and/or layout of our page for individual consumer and used by us to contact consumers for marketing purposes.
If you do not want to receive e-mail from us in the future, please let us know by sending an e-mail, calling or writing, and telling us that you do not want to receive e-mail from our company.
Terms of Use Statement
You understand and agree that the owners of this site shall not be liable for any direct, indirect, incidental, consequential or exemplary damages, including but not limited to, damages for loss of purchased product, money, data or other intangible losses (the owners of this site have been advised of the possibility of such damages), resulting from the use or the inability to use this product(s) and or service(s) or any misuse of the product(s) and or service(s) in a manner not in accordance with their intended use.